FREQUENTLY ASKED QUESTIONS

Yes, our jewellery is 100% waterproof! You can wear it without worry while showering or washing your hands. However, we recommend avoiding excessive contact with chemicals, as this can dull the luster of gold and silver over time.

 
  • Shipping days: Monday through Friday.
  • Free shipping on orders of €70 or more
  • Delivery times:
    • Germany: 1–3 days.
    • Austria, Italy, Sweden, Poland, the Netherlands: 3–6 days.
    • Switzerland, Norway, and the rest of the world: 5–8 days.

No, we ship your order via DHL Express from Munich, and there are no additional customs or shipping fees. The price you pay is the final price.

If your order total is €100 or more, we'll automatically add a gift worth €45–€60 to your package. Our team will carefully select this surprise and include it in your package along with a handwritten note. 🎁

Yes, we offer a 2-year warranty on the quality and durability of our jewellery. You can find details in our warranty terms and conditions.

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Perfection takes time.

Perfection takes time.

Our goldsmiths craft each ring individually—stone by stone, entirely by hand.

Each piece of jewellery is crafted only after you place your order, carefully made from solid gold and genuine gemstones.

This is how we avoid mass production and guarantee you the highest quality, precise craftsmanship, and fair prices—directly from our workshop, with no middlemen.

Need a ring sooner?
Please contact us directly at WhatsApp —we have select models in stock that are ready to ship immediately.

The difference between carat sizes

0.5 Carat
1.0 Carat
1.5 carats
2.0 Carat
0.5-carat engagement ring in Velur's carat size comparison
1-Carat Engagement Ring: A Comparison of Carat Sizes by Velur
1.5-carat engagement ring in Velur's carat size comparison
2-Carat Engagement Ring: A Comparison of Carat Sizes by Velur